it was modelled after what governor romney did in massachusetts. there were a lot of democrats who didn't particularly like that, me among them. the insurance companies are going to get 30 to 40 million new customers. if the president makes a suggestion that might help us in the transition, i think it's fair for the insurance companies to remember that they're the big winners in this and do their part. >> what else do you think the white house needs to do moving forward to get this on the right track? admittedly they've made gaffe after gaffe here? >> this is all about good implementati implementation. the reason a lot of democrats are so upset is because we supported the law and since we support the law we know in order for it to work it has to be implemented well. of course that's an exec tif function. this is about smoothing out the wrinkles, acknowledging when there is an implementation issue and then taking on the responsibility energetically to fix it asap. >> we're showing the healthcare.gov website and the president has said people can sign